APEX MOBILE AUTO TECH

Privacy Policy

Effective date: 11/6/2026

AP Phoenix II LLC, doing business as Apex Mobile Auto Tech (“Apex,” “we,” “us,” or “our”), provides mobile automotive services in Albuquerque, New Mexico. This policy explains how we handle personal information when you visit https://www.apexmat.net, contact us, request an appointment, or use our services.

Information We Collect

We collect information you voluntarily provide when you contact us, request an estimate, book an appointment, or receive services. This may include your name, phone number, email address, vehicle details, service requests, appointment information, and information needed to arrange a service visit. Please provide only information relevant to your request. Website analytics may also collect technical and usage information, as described below.

How We Use Information

We use personal information to schedule and manage appointments, communicate with you about your vehicle and service requests, prepare estimates, provide automotive services, process transactions, and maintain service and business records. We may also use information to resolve questions, improve our website and customer experience, and meet legal obligations.

Website Analytics

Our website uses Google Analytics 4 to help us understand website traffic, page visits, and visitor interactions. Analytics may collect information such as pages viewed, actions taken, device and browser details, approximate location, and identifiers associated with your browser or device. Google Analytics may use cookies and similar technologies. The information collected depends on our analytics settings and any applicable consent choices. Google processes information under its own privacy policies.

Appointment Scheduling

Appointment links and forms may be operated by third-party booking services. When you submit information through those services, the booking provider may process your contact details, vehicle information, service request, and appointment preferences to arrange your visit. Review the provider’s privacy policy before submitting information. We use the appointment information made available to us to manage your request and provide service.

Third-Party Services

We may use service providers to support appointment scheduling, customer management, payment processing, website hosting, and analytics. These providers may process information needed to perform their services. Their handling of information may also be governed by their own terms and privacy policies. The providers used and information involved depend on the service you request and the systems in use.

Payments

Payment information may be processed through third-party payment providers. The information collected and how it is handled depend on the payment method and provider. We may receive transaction details needed to confirm payment, issue receipts, maintain records, or resolve billing questions. Please review the payment provider’s privacy policy for information about its practices. Do not send full payment card details through general contact forms or messages.

Cookies and Tracking Technologies

Cookies are small files stored on your device. Our website and analytics services may use cookies or similar technologies to understand how visitors use the site. You can use your browser settings to block or delete cookies; doing so may affect some website features. Where applicable, you may also use consent choices presented on the website. If no consent control is displayed, browser settings remain available, although they may not prevent every form of information collection. Google also offers a Google Analytics opt-out browser add-on.

Information Sharing

We may share personal information with service providers and others as reasonably needed to schedule appointments, communicate with customers, deliver requested services, and process payments. We may also disclose information when required by law, court order, or valid legal process, or when reasonably necessary to protect rights, safety, property, or investigate suspected fraud or misuse. We may share information at your direction or with your consent. This policy does not mean information is never shared.

Data Retention and Security

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business and transaction records, resolving disputes, and meeting applicable legal requirements. Retention depends on the information and the reason it is held. We use reasonable safeguards appropriate to the information and our business operations to help protect it. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Customer Privacy Rights

Depending on applicable law, you may have rights to request access to personal information we hold about you, correct inaccurate information, or request deletion. To make a request, call (505) 603-5104 and explain your request. We may need to verify your identity before acting on it. Some information may need to be retained for legal, transaction, recordkeeping, or other permitted purposes. We will consider and respond to requests in accordance with applicable law.

Children’s Privacy

Our website and automotive services are not directed toward children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please call (505) 603-5104 so we can review the matter and take appropriate action.

External Websites

Our website may link to external websites, including appointment and payment services. Those websites have their own privacy policies and practices, which we do not control. Review their policies before providing personal information.

Policy Updates

We may update this policy as our services, practices, or legal requirements change. The current version will be posted on this page with an updated effective date. Please review it periodically. If additional notice is required by applicable law, we will provide that notice.

Contact Information

For privacy questions or requests, contact Apex Mobile Auto Tech, operated by AP Phoenix II LLC, doing business as Apex Mobile Auto Tech, in Albuquerque, New Mexico. Call (505) 603-5104 or visit https://www.apexmat.net.